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Fleeced- Telemarketing Rip-Offs and How to Avoid Them

How to avoid being ripped off by the many telemarketing schemes
Contents:
Part 1: Dollars in the air: Prize Fever, 50 states, chosen people, felony travel, baron of breast cream, helping hands
Part 2: Words to the wise: Voices in the sky, gimme gifts, telephone tag, golden eggs, heavy metals, the family jewels
Part 3: The more things change: Busy signals, limits of the law, the people's court, civil wars
Fleeced! Operating disconnect, future schlock
Appendix A: Thirty-Five scams
Appendix B: Sample Sales Pitch
Appendix C: Common Customer Objections and Telemarketer Replies
Appendix D: State Law Enforcement Agencies that have jurisdiction over telemarketing

Stop Junk Mail Forever, and Telemarketing and Spam too

• Although some claim changes in the telemarketing laws make this book not useful, the fact is that the old laws, such as the Telephone Consumer Protection Act, which gives consumers the right of recovery of $500 for each unwanted call from a telemarketer after they have been notified to not call, still remain in force.

The Complete Guide To Telemarketing Management

Claims it helps businesses avoid ethical and legal problems connected with fundraising, calling hours, monitoring employees, and unsolicited calls.

• Stop Telemarketers Book Ads

See also Followup - Are You Concerned About Identity Theft

Getting a lot of calls from Telemarketers? Here is some information that can help you deal with them: http://www.garnetchaney.com/junkbusters.shtml

I'm keeping a list of telemarketers that I've warned about not calling me. Feel free to add more to the list. Included on this list are their caller id 's.

• Telemarketer 866-651-4122

• Telemarketer 201-793-1694

• Very aggressive, calls several times a day, often with no representative on the line:
• Metris Companies and Direct Merchants Bank 877-548-6162

• SBC Communications Telemarketing - Very aggressive calling and offering $75 to switch phone service. Calls on 6/5/2004, and 6/12/2004
• Orchard Bank Telemarketing - Very aggressive calling and offering various services. Calls on 5/5/2004, 6/5/2004, 6/9/2004
• Verizon Telemarketing Overpriced Cordless Phones on April 13, 2004, at 14:12pm.

• K. Designers - Sacramento California - 916-853-1412 16Jan2004. Found a copy of their ["Do Not Call" policy].

• Galway Communications - 1-800-273-6116 - 19Jan2004 Free calling card offer (probably a scam, since they try to charge you for the "free" calling card.)
  • Complete description of how they try to scam consumers into accepting their sales pitch:
• Anatomy Of A Telemarketing Call

• 916-480-6150 Trendwest Resorts - Overpriced vacation "ownership". Mainly a problem for people living in the Bay Area.

• Marin Independent Journal 415-883-8600 circulation 19Jan2004
  • All about Marin Independent Journal Telemarketing

January 27, 2004 - Galway Communications calling again....

• Anatomy Of A Telemarketing Call

• 29 January 2004 - "Promotional call" from Mary, with Physicians Blend. 1-800-797-8320

Their caller ID was Shop By Phone, 702-891-0606 As of today, all the telemarketers have to give a good caller ID.

Their pitch? - Human Growth Hormone Pitch - Here's what they were saying about it:

I asked "Would it help liver failure?"

Telemarketer Embassy Vacation Resort - Very poorly trained telemarketers, lots of probable violations of the various telemarketing laws. Follow the saga...

Saturday February 21, 2004 - 11:16am Marin Independent Journal, again.........

• Marin Independent Journal Telemarketing

• 1. Yes.
• 2. Chase

    Refused to give his last name. Chase claims he has the right to not give his full name.

• 3. 800-615-1621
• 4. Direct Satellite Promotions

   Claims he doesn't know the address

• 5. can put you in a do not call list.
• 6. yes
• 7. dont know.
• 8. dont know.

• 1. dont know.
• 2.

   dont know the address
 offered to let me speak with a supervisor.

someone else comes on the line, claims his name is Bobby.... Then Chase comes back on the line.

x301 -voicemail of the managers office

Press 0 for the operator. Then press 0 to get the operator again.

A main message: Direct Satellite Network Solutions.

 4 - to remove from marketing list.
 2- for tracking of package
 1- first time callers

Another person answers: Claims he is Operator 148.... Transfers me back to extension 301 recording about leaving my number to be removed from the marketing list.

Talk to Ray...

1. Yes 2. Not allowed to give full name. Ray extension 133. 3. 1-800-615-1621 4. Direct Satellite 5. As far as I know they do. 6. yes 7. other company does the marketing. First time promotions for direct tv. 8. yes.

1. ten years? as far as I know it's permanent. 2. written policy? Not that I've seen. I don't know how it works. 3. send me a copy of the written policy? Customer service might be able to send the policy, just not sure if it exists.

Some other company does the outgoing calls: Doesn't know the name of that company.

4. Supervisors: First and last name, not allowed to give it out. 5. Full address:

  refusing to give the info.

Ray transfers me to customer service..... It is just a recording that is not available.

Some example extensions

• 1 for manager voicemail
• 2 mario
• 4 - 167 mary extension
• 5 - 116 -

• on their dial by name directory, dial 33:
  • 1 debra
  • 2 dean

• dial by name: 26
  • 1 x113
  • 2
  • 3 ext 182
  • 4 vinny

• dial by name: 76
  • 1 x120 - Tony

• Ext 101 - Santana - not in
• Ext 102 - Debra
• Ext 103 - Alex
• Ext 104 -
• Ext 105 - Spense
• Ext 106 - Carl

Says they are Located in California, Aliso Viejo... I told him I wanted to mail written authorization for charging my card, he's going to try and get the address.

Search for their phone number found a lot of other related pages:

• Junk Fax site: http://www.junkfax.org/fax/profiles/ELS.htm
  • Includes basic informatin, junk fax Q&A, attorney reference, news items, horror stories, junk faxer profiles, case status, how to sue

• http://antitele.home.texas.net/telemarketers.html
  • These are the Telemarketers that have hit residential telephone lines in Texas with unlawful prerecorded telephone solicitations. This information is provided as assistance to others for identification purposes.

Phone number is Registered to IDC Solutions :

 IDC Solutions Inc. 
 IDC Solutions LLC. 
 a/k/a Satellite Sales 
 26800 Laguna Hills Drive, Ste 100 
 Aliso Viejo, California 92656-2625  
 Registered Agent: 
 Tom H. Martindale II 
 800-445-9366 
 800-550-0406 
 800-942-2407 
 800-615-1621 

Note: The unlawful calls advertise Echostar's services and/or products. Such calls should be brought to the attention of:

 David K. Moskowitz, Esq. 
 Senior Vice President, General Counsel and Secretary 
 5701 South Santa Fe Drive 
 Littleton, Colorado 80112-1813 

• Thunderbird Resort Telemarketing

• Tom Lee - With Town and Country
• 650-225-9155
• South San Francisco - 400 Oyster Point Blvd, South San Francisco, CA
• 5. List of numbers ask not to call? The marketing department gives me lists. I am offering a free proposal for you to help you save.
• 6. Sure.
• 7. no

• 1. Ten years? Don't know.
• 2. Written do not call policy? I believe they do.
• 3. Can you send me a copy of it? I can't send it.
  • Headquarters office: 1-888-469-8222
  • Town And Country
  • Head office: Irvine California
• 4. Jeremiah Fugitt
• 5. gave address above
• 6. Not sure if they are tax exempt.

"I am trying to offer you a free proposal, at no cost or obligation."

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